SALES CLASSES

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Pros Consultative Selling (CPS) is designed to dramatically improve the planning, communication, and selling skills necessary to boost closing rates and strengthen current business relationships. CPS sales training is a customized and strategic approach to help meet your organization’s specific challenges, opportunities, and competitive reality.

Class Duration: 1.5 Days

Instructor: Gunny Bruhn

Bancis Pros Consultative Selling

PROS CONSULTATIVE SELLING

Skills Learned:

Questioning Skills: Apply questioning skills for an in-depth analysis of the buyer's attitudes, situations, problems, and priorities to determine the best strategy for developing an advantage over the competition. Identify Key

 

Customer Issues: Learn to asses personal performance and identify key customer issues by thinking and responding like a business consultant.

 

Face-to-Face Sales: Apply a broad understanding of the face-to-face sales process of questioning, closing skills, and handling objections. Adapt to

 

Customer Behavior: Learn to recognize basic styles of buyer behavior and determine how to adapt to each style to create positive "chemistry".

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Negotiation Preparation:
Learn how to prepare for upcoming negotiations.

 

Critical Interpersonal Skills: Acquire the interpersonal skills needed to support the "Mutual Gains" negotiation process, and achieve win-win agreements.  

 

Open and Close Negotiations:
Learn how to open and close negotiations effectively.

 

Improvisation and Problem Solving: Learn how to find creative solutions to tough problems, and work through differences. 

Skills Learned:

PROS CONSULTATIVE SELLING

Bamcis Negotiate Now Training

Negotiate Now is is a skill-based program designed to help you turn face-to-face confrontation into side-by-side problem solving.

 

The program examines negotiation strategies, differences between positional bargaining, and joint problem-solving.

Class Duration: 1.5 Days

Instructor: Gunny Bruhn

NEGOTIATE NOW

CUSTOMER SERVICE CLASSES

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NEGOTIATE NOW

Customer Service Skills is a high energy workshop that offers the “best of both worlds” in customer service training – addressing both internal and external customer relationships.

 

Classes can be customized to focus on problem areas based on customer needs.

Class Duration: 1.5 Days

Instructor: Gunny Bruhn

Bamcis Customer Service Training

CUSTOMER SERVICE SKILLS

Skills Learned:

Customer Communication Skills: Use essential communication skills in dealing with customers.

 

Leveraging The Internal Team: Recognize characteristics of human behavioral style and opportunities to adapt their personal style

 

Customer Service Transactions:
Identify and utilize a structured process/model for conducting customer service transactions.

Problem Customer Strategies:​

Master strategies for dealing appropriately with difficult customer situations.

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COACHING

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Format: Videos, practical application, and a discussion of effective sales skills. 

 

Commitments: Review the company sales goals and  commitment to follow the perscribed methods during this coaching session in order to achieve them. 

 

Personal Assessment:  Help leaders objectively review themselves for optimal self improvement.

What To Expect:

CUSTOMER SERVICE SKILLS

Bamcis Coaching For Managers

Coaching happens when leaders and reps move past a conversation and make commitments to change in order to improve performance. Too often what leaders think is great coaching, a rep perceives as nothing more than a suggestion.

Class Duration: 1/2 Day Session

Coaches:

Kim “Gunny” Bruhn

Adam Bruhn

COACHING FOR MANAGERS

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